Getting started is simple
Whether you’re a family exploring options or a Supports Coordinator making a referral, we’ll make the next step easy.
Four steps to support
Reach out
Call 412-836-0600 or send the form below. We answer within one business day.
Connect with your SC
Your Supports Coordinator adds Elaine’s House to your Individual Support Plan. We help coordinate.
Meet & match
We meet you and your family, learn your goals and routines, and match the right Direct Support Professional.
Support begins
Services start on your schedule, and we check in often so support keeps fitting your life.
Let’s talk about what you need
Tell us a little about the person who needs support and the best way to reach you. A member of our team will call you, answer your questions, and explain the next steps.
- Call us412-836-0600
- Office hoursMonday – Friday, 9:00 AM – 5:00 PM
Supports Coordinators: send a referral with the form, or email us and we’ll follow up for the ISP and authorization details.
Questions families ask us
Who does Elaine’s House support?
We support adults with intellectual and developmental disabilities, including autism, who are eligible for services through Pennsylvania’s Office of Developmental Programs (ODP).
How is support paid for?
Services are typically funded through ODP waivers such as the Consolidated, Community Living, or Person/Family Directed Support (P/FDS) waiver. Your Supports Coordinator can confirm what your plan covers. There is usually no out-of-pocket cost for authorized waiver services.
Do I need a Supports Coordinator first?
Yes. ODP services are authorized through your Individual Support Plan (ISP), which your Supports Coordinator (SC) manages. If you don’t have one yet, contact your county intellectual disability office, or call us and we’ll point you in the right direction.
Can we choose Elaine’s House as our provider?
Absolutely. You have the right to choose your providers. Just tell your Supports Coordinator you’d like Elaine’s House, or have them send us a referral using the form on this page.
How soon can support begin?
After we receive a referral we respond within one business day. Start dates depend on your plan authorization and staffing, and we’ll give you an honest timeline at our first meeting.
Do you provide support in Butler County?
Yes. We’re growing our team in Butler, PA and support individuals across Butler and Allegheny counties.
Need a Supports Coordinator?
ODP services start with your county. Reach out to your local office to begin eligibility, then choose Elaine’s House as your provider.
Butler County
Butler County Human Services: Mental Health / Developmental Disabilities
Allegheny County
Allegheny County Office of Intellectual Disability